General Terms and Conditions (GTC)
Terms of Use for the Lifelyfamily Family Organization Platform
Welcome to Lifelyfamily! By accessing or using our family organization platform, you agree to be bound by these Terms of Use. Please read them carefully.
Acceptance of the Terms
By creating an account, accessing, or using Lifelyfamily (the “Service”), you agree to comply with and be bound by these Terms of Use (the “Terms”). If you do not agree to these Terms, please do not use the Service.
Description of the Service
Lifelyfamily is a family organization platform that provides the following:
- Family calendars and event management
- Shared lists and task management
- Photo and document storage
- Budget and expense tracking
- Family messaging and communication
- Location sharing and family finder features
- Inventory management and meal planning
- Other family organization tools and features
Eligibility
To use the Service, you must:
- Be at least 18 years old to create an account.
- Provide accurate and complete registration information.
- Maintain the security of your account information.
- Take responsibility for all activity under your account.
- Have the legal capacity to enter into binding agreements.
Parents or legal guardians may create profiles for their children under their supervision.
Account Registration and Security
4.1 Account Creation
You agree to:
- Provide true, accurate, and complete information.
- Keep your account information up to date.
- Not impersonate others or create accounts for others without permission.
- Not create multiple accounts for fraudulent purposes.
4.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your password.
- All activity that occurs under your account.
- Notifying us immediately of any unauthorized access.
- Ensuring that you log out from shared devices.
5. Family Groups
5.1 Creating and Managing Families
When creating or managing a family group:
- You can invite members via email or invitation code
- Family administrators have additional permissions
- You can leave a family group at any time
- Removing members can delete their content from the family
5.2 Shared Content
Content that is shared within a family group:
- Are visible to all family members unless marked as private
- Can be edited or deleted by family administrators
- Remain accessible to the family if you leave the group
- Are subject to storage limits based on your subscription plan
Subscriptions & Payments
6.1 Free and Premium Plans
We offer different subscription tiers:
- Free Plan: Basic functions with usage restrictions
- Premium-Plan: Advanced features and higher limits
- Family Pro Plan: Unlimited access to all features
6.2 Billing and Payments
For paid subscriptions:
- Payments are securely processed by third-party providers
- Subscriptions renew automatically unless canceled
- Prices are subject to change with 30 days' notice
- Refunds are granted in accordance with our refund policy
- Failed payments may lead to service interruption
6.3 Cancellation
You can cancel your subscription at any time:
- Access will continue until the end of the billing period
- Features are downgraded to the free plan upon expiration
- Data exceeding the limits of the free plan may become inaccessible
- No partial refunds for unused time
User Content and Conduct
7.1 Your Content
You retain ownership of content you upload. By using the service, you grant us:
- A license to store, display, and process your content
- Die Erlaubnis, Inhalte innerhalb Ihrer Familiengruppen zu teilen
- The right to create backups and derivatives for service operation
7.2 Prohibited Content and Conduct
You agree not to:
- Uploading illegal, harmful, or offensive content
- Infringing intellectual property rights
- Harassing, abusing, or threatening other users
- Sharing malware, viruses, or malicious code
- Attempting to gain unauthorized access to the service
- Using the service for commercial purposes without permission
- Scraping, mining, or extracting data from the service
- Impairing the proper functioning of the service
Storage and data limits
Storage limits vary depending on the plan:
We reserve the right:
- Removing content that exceeds storage limits
- Deleting inactive accounts after extended periods
- Archiving old content to optimize performance
Intellectual property
9.1 Our intellectual property
The service, including its design, features, and code, is protected by copyright, trademark, and other laws. You may not:
- Copy, modify, or create derivative works
- Reverse engineer or decompile the service
- Remove or alter copyright notices
- Use our trademarks without permission
9.2 Copyright infringement
We respect intellectual property rights. If you believe that content infringes your copyright, contact us at copyright@lifelyfamily.com with:
- Description of the copyrighted work
- Location of the infringing material
- Contact Information
- A statement of good faith
Privacy Policy
Your privacy is important to us. Our privacy policy explains how we collect, use, and protect your data. By using the service, you consent to our privacy practices.
Disclaimer
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Merchantability or fitness for a particular purpose
- Uninterrupted or error-free operation
- Security or freedom from viruses
- Accuracy or reliability of content
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, Lifelyfamily SHALL NOT BE LIABLE FOR:
- Indirect, incidental, special, or consequential damages
- Loss of profits, data, or use
- Service interruptions or data loss
- Unauthorized access to your account
- Third-party actions or content
Indemnification
You agree to indemnify Lifelyfamily, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:
- Your use of the service
- Your breach of these terms
- Your infringement of third-party rights
- Content that you upload or share
Termination
14.1 By you
Sie können Ihr Konto jederzeit über die Kontoeinstellungen oder durch Kontaktaufnahme mit dem Support kündigen.
14.2 By us
We may suspend or terminate your account if:
- You violate these terms
- You engage in fraudulent activities
- Your account has been inactive for an extended period
- Required by law or legal process
14.3 Effect of Termination
Upon termination:
- Your access to the service will end
- Your data may be deleted in accordance with our retention policy
- Shared family content may remain accessible to other members
- You remain responsible for outstanding payments
Changes to the terms
We may update these terms from time to time. We will notify you of material changes via:
- Email notification
- In-app notification
- Notice on our website
Continued use after changes constitutes acceptance of the new Terms.
Dispute Resolution
16.1 Informal Resolution
Before filing a claim, please contact us at office@lifelyfamily.com, in an effort to resolve the issue informally.
16.2 Governing Law
These Terms are governed by the laws of [Jurisdiction], without regard to its conflict of laws principles.
16.3 Arbitration
All disputes shall be resolved through binding arbitration in accordance with the [Arbitration Rules], except where prohibited by law.
General Provisions
17.1 Entire Agreement
These Terms constitute the entire agreement between you and Lifelyfamily regarding the Service.
17.2 Severability
If any provision is found to be invalid, the remaining provisions will remain in effect.
17.3 No Waiver
Failure to enforce any provision does not constitute a waiver of that provision.
17.4 Assignment
You may not assign these Terms without our consent. We may assign these Terms to an affiliate or in connection with a merger or sale.
Contact Information
If you have any questions about these Terms, please contact us:
E-Mail: office@lifelyfamily.com
Support: office@lifelyfamily.com
Post: Pestalozzistraße 13, 08115 Lichtentanne, Deutschland